Sify Broad Band - Sify broadBand service

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Not resolved

I have applied for sify broad band 6 months back , they promptly took the money from me, but inspite of repeated complaints they have not rectified my internet connection or have they given my money back.

I have taken this connection in bangalore, I will never recommend this to any one else.

The sify broad band is the worst service I have seen.

Find the mails below to know it better

Dear Sir/Madam,

Thank you for contacting Sify Customercare.

With reference to your mail,kindly accept our sincere apologizes for

the inconveniences caused. Kindly note that our concern team is also

working for the same in resolving the issue.We will resolve the issue at

the earliest.

The reference number for the same is : 5854770.

Kindly bear with us in the interim and extend your

co-operation.

Thank you for giving us an opportunity to serve you !

Warm Regards

Karthick K

Customercare@Sify

ISO 9001:2000 certified

Have a nice day !

Quoting Ashok Jose :

> I dont know what checks you are making, give me a date as to when you

> will do it, dont say at the earliest because I have seen at the

earliest

> from 6 months, give a specific date and close this and get back my

> amount.

>

> And I will keep updating these things whenever I am free into all the

> websites possible because I see no action from your end.

>

> customercare@sify.com wrote: Dear Mr.Ashok,

>

> Thank you for contacting Sify Customercare.

>

> This is with reference to your mail, kindly accept our sincere

apologies

> for the inconveniences caused. Kindly note that we are making

necessary

> checks regarding your mail and the team will do the needful at the

> earliest.

>

> The reference number for the same is :5854770.

>

> Kindly bear with us in the interim and extend your

> co-operation.

>

> Thank you for giving us an opportunity to serve you !

>

> Warm Regards

> Karthick K

> Customercare@Sify

> ISO 9001:2000 certified

> Have a nice day !

> Quoting Ashok Jose :

>

> > May be you have done your part, but my problem is still unresolved

> for

> > the past 6 months,

> > I just get some sms message , I am not sure what is going on, they

> > simply tell in the sms that it is working and when I check it does

> not.

> > I have given up boss, even if I am given a free sify I will never

use

> > it.

> >

> > Same stuff for the past 6 months, as I told I will keep doing my

part

> to

> > get my money back.

> >

> > Basically the team you forward is not acting as needed so I am

simply

> > asking you to send it to some other team or escalate this matter to

> the

> > higher people, else directly contact who ever is the main person or

> head

> > of sify.

> > If you cannot do this then you give me his id or give me some way

to

> > contact, this kind of things simply spoils the image of the whole

> > company and you seem to not bother, you people simply forward the

> issue

> > to concerned team and the concerned team never does , so why should

I

> > wait for 6 months ?

> >

> > Please arrange for my money and please dont give this type of copy

> paste

> > same format of replies. I am not sure why this happens in a private

> > company.

> >

> > customercare@sify.com wrote: Dear Sir/Madam,

> >

> > Thank you for contacting Sify Customercare.

> >

> > With reference to your mail, let me express our sincere apologies

for

> > the delay in reversion. Kindly note that we had forwarded your mail

> to

> > the concerned team and one of our executive will be in touch with

> you

> > in resolving your issue.

> >

> > The reference number for the same : 5854770 .

> >

> > Kindly accept our apologies and treat this experience in isolation

> and

> > not reflective of the service standards we are known for.

> >

> > Thank you for giving us an opportunity to serve you !

> >

> > Warm Regards

> > Abdul Rasheed

> > Customercare@Sify

> > ISO 9001:2000 certified

> > Have a nice day !

> > Quoting Ashok Jose :

> >

> > > Hello

> > >

> > > Since you people have not resolved I have put the same in the

below

> > > site, Please get back my money immediately. I will be putting the

> > same

> > > in all the possible sites whenever I am free.

> > >

> > > The problem is still not resolved.

> > > I am planning to go to the cusumer court for this if not given

> > > immediately.

> > >

> > > I will do whatever I want to get back my money along with

> > compensation.

> > >

> > >

> > > http://www.mouthshut.com/review/Sify_Forum-131919-1.html

> > >

> > > customercare@sify.com wrote: Dear Sir/Madam,

> > >

> > > Thank you for contacting Sify Customercare.

> > >

> > > With reference to your mail, let me express our sincere apologies

> for

> > > the delay in reversion. Kindly note that we had forwarded your

mail

> > to

> > > the concerned team and one of our executive will be in touch

with

> > you

> > > in resolving your issue.

> > >

> > > The reference number for the same :5806303 .

> > >

> > > Kindly accept our apologies and treat this experience in

isolation

> > and

> > > not reflective of the service standards we are known for.

> > >

> > > Thank you for giving us an opportunity to serve you !

> > >

> > > Warm Regards

> > > Abdul Rasheed

> > > Customercare@Sify

> > > ISO 9001:2000 certified

> > > Have a nice day !

> > > Quoting Ashok Jose :

> > >

> > > > You are sending me the same message again and again, none of

the

> > > people

> > > > contact me.

> > > >

> > > > I cant keep sending this again and again.

> > > >

> > > > customercare@sify.com wrote: Dear Sir/Madam,

> > > >

> > > > Thank you for contacting Sify Customercare.

> > > >

> > > > Let me take this opportunity to express our sincere apologies

for

> > the

> > > > inconvenience caused. We are also sorry to know that you were

not

> > > able

> > > > to get connected for a long time. Kindly note that our

concerned

> > team

> > > is

> > > > working along with cable operator to resolve the problem. We

will

> > > > resolve the issue at the earliest. We wish to inform you that

one

> > of

> > > our

> > > > executive will be in touch with you for resolving the problem.

> > > >

> > > > The reference number for the same is : 5644121.

> > > >

> > > > Thank you for giving us an opportunity to serve you !

> > > >

> > > > Warm Regards

> > > > Dinesh T

> > > > Customercare@Sify

> > > > ISO 9001:2000 certified

> > > > Have a nice day !

> > > > Quoting Ashok Jose :

> > > >

> > > > > Hello,

> > > > >

> > > > > No one has called yet, can you do the needful other than

simply

> > > > typing

> > > > > the same message ? Can you escalate this to the top

management

> ?

> > no

> > > > use

> > > > > simply telling me the same thing again and again.

> > > > >

> > > > > Get back all my money.

> > > > >

> > > > > customercare@sify.com wrote: Dear Sir/Madam,

> > > > >

> > > > > Thank you for contacting Sify Customercare.

> > > > >

> > > > > Let me take this opportunity to express our sincere apologies

> for

> > > the

> > > > > inconvenience caused. Kindly note that our technical team is

> > > working

> > > > > along with cable operator to resolve the problem. We will

> resolve

> > > the

> > > > > issue at the earliest. We wish to inform you that one of our

> > > > executive

> > > > > will be in touch with you for resolving the problem.

> > > > >

> > > > > The reference number for the same is : 5644121

> > > > >

> > > > > Thank you for giving us an opportunity to serve you !

> > > > >

> > > > > Warm Regards

> > > > > Dinesh Kumar .K

> > > > > Customercare@Sify

> > > > > ISO 9001:2000 certified

> > > > > Have a nice day !

> > > > > Quoting Ashok Jose :

> > > > >

> > > > > > Hello ,

> > > > > >

> > > > > > No one is contacted on this ? I just got an sms 2 days back

> but

> > > > > nothing

> > > > > > after that , can you please tell me as to are they still

> > looking

> > > > into

> > > > > it

> > > > > > ? Since its more than 5 months old stuff can you take this

up

> > > with

> > > > > your

> > > > > > management and see that these kinds of things are not

> repeated

> > ?

> > > > > Remove

> > > > > > all the wire from my house and please give back all my

money

> > > > > collected

> > > > > > immediately, I have never come across such a careless

staff.

> > > > > >

> > > > > > Simply sending a copy paste message and sending sms does

not

> > > serve

> > > > > any

> > > > > > purpose, please take this to the top management there is no

> use

> > > > > simply

> > > > > > sending the same template and not acting on it. This is a

> > > cheating

> > > > > case.

> > > > > > 5 months and no action ????

> > > > > >

> > > > > > Ashok

> > > > > > 9880200169.

> > > > > >

> > > > > > customercare@sify.com wrote: Dear Mr.Ashok,

> > > > > >

> > > > > > Thank you for contacting Sify Customercare.

> > > > > >

> > > > > > This is reference to your mail kindly note that we have

> > forwarded

> > > > > your

> > > > > > issue to the concern team and they have reverted back

saying

> > that

> > > > > your

> > > > > > case is in progress. And the concerned team will get in

touch

> > > with

> > > > > you

> > > > > > soon.

> > > > > >

> > > > > > The reference number for the same is : 5644121.

> > > > > >

> > > > > > Thank you for giving us an opportunity to serve you !

> > > > > >

> > > > > > Warm Regards

> > > > > > Idhaya Reagan

> > > > > > Customercare@Sify

> > > > > > ISO 9001:2000 certified

> > > > > > Have a nice day !

> > > > > > Quoting Ashok Jose :

> > > > > >

> > > > > > > I have been hearing this from the last 4 months !!!

> > > > > > >

> > > > > > > customercare@sify.com wrote: Dear Mr.Ashok,

> > > > > > >

> > > > > > > Thank you for contacting Sify Customercare.

> > > > > > >

> > > > > > > With reference to your mail, kindly accept our sincere

> > > apologizes

> > > > > for

> > > > > > > the inconveniences caused. We regret to know that your

> issue

> > is

> > > > > still

> > > > > > > unresolved and require immediate attention. We will

resolve

> > the

> > > > > issue

> > > > > > at

> > > > > > > the earliest. We wish to inform you that one of our

> executive

> > > > will

> > > > > be

> > > > > > in

> > > > > > > touch with you for resolving the problem.

> > > > > > >

> > > > > > > The reference number for the same is : 5644121.

> > > > > > >

> > > > > > > Thank you for giving us an opportunity to serve you !

> > > > > > >

> > > > > > > Warm Regards

> > > > > > > Idhaya Reagan

> > > > > > > Customercare@Sify

> > > > > > > ISO 9001:2000 certified

> > > > > > > Have a nice day !

> > > > > > > Quoting Ashok Jose :

> > > > > > >

> > > > > > > > hello,

> > > > > > > >

> > > > > > > > can you let me know the status on the same ?

> > > > > > > > more how much time do you want ?

> > > > > > > > kindly get back my 2190 rupees immediately.

> > > > > > > >

> > > > > > > > Ashok

> > > > > > > > 9880200169

> > > > > > > >

> > > > > > > > customercare@sify.com wrote: Dear Sir/Madam,

> > > > > > > >

> > > > > > > > Thank you for contacting Sify Customercare.

> > > > > > > >

> > > > > > > > This is with reference to your mail, kindly accept our

> > > sincere

> > > > > > > apologies

> > > > > > > > for the inconveniences caused. Kindly

> > > > > > > > note that we are making necessary checks regarding your

> > mail

> > > > and

> > > > > > the

> > > > > > > > team will do the needful at the earliest.

> > > > > > > > The reference number for the same is 5644121. Kindly

bear

> > > with

> > > > us

> > > > > > in

> > > > > > > the

> > > > > > > > interim and extend your co-operation.

> > > > > > > >

> > > > > > > > Thank you for giving us an opportunity to serve you !

> > > > > > > >

> > > > > > > > Warm Regards

> > > > > > > > Dinesh T

> > > > > > > > Customercare@Sify

> > > > > > > > ISO 9001:2000 certified

> > > > > > > > Have a nice day !

> > > > > > > > Quoting Ashok Jose :

> > > > > > > >

> > > > > > > > > Hello

> > > > > > > > >

> > > > > > > > > Why are you people taken my cash and not returning ?

> > > > > > > > > Please give back my money and remove all the wires

> > > > immediately

> > > > > > > > > I have no connection from the past 4 months and u

have

> > > > > collected

> > > > > > > all

> > > > > > > > the

> > > > > > > > > money

> > > > > > > > > Get back my money immeditely, you jokers

> > > > > > > > > You have collected 2190 Ruppess so get back by money,

> why

> > > are

> > > > > you

> > > > > > > > guys

> > > > > > > > > doing this kind of nonsense stuff ?

> > > > > > > > > You do not even have know how to do some service and

> have

> > a

> > > > ISO

> > > > > > > > > certified ?

> > > > > > > > > Get back my moeny boss I cant keep sending you the

same

> > > mail

> > > > > > again

> > > > > > > > and

> > > > > > > > > again , to you jokers.

> > > > > > > > >

> > > > > > > > >

> > > > > > > > > Ashok

> > > > > > > > >

> > > > > > > > > customercare@sify.com wrote: Dear Sir/Madam,

> > > > > > > > >

> > > > > > > > > Thank you for contacting Sify Customercare.

> > > > > > > > >

> > > > > > > > > This is with reference to your mail, kindly accept

our

> > > > sincere

> > > > > > > > apologies

> > > > > > > > > for the inconveniences caused. Kindly

> > > > > > > > > note that we are making necessary checks regarding

your

> > > mail

> > > > > and

> > > > > > > the

> > > > > > > > > team will do the needful at the earliest.

> > > > > > > > >

> > > > > > > > > The reference number for the same is : 5644121.

> > > > > > > > >

> > > > > > > > > Kindly bear with us in the interim and extend your

> > > > > > > > > co-operation.

> > > > > > > > >

> > > > > > > > > Thank you for giving us an opportunity to serve you !

> > > > > > > > >

> > > > > > > > > Warm Regards

> > > > > > > > > Ziabudeen

> > > > > > > > > Customercare@Sify

> > > > > > > > > ISO 9001:2000 certified

> > > > > > > > > Have a nice day !

> > > > > > > > > Quoting Ashok

Review about: Broad Band Service.

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